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Field Service Action Analyst

Job ID
60087

Overview

At Ford, you’ll work on ideas that matter, alongside passionate people who want to make a global impact. Together, we’re shaping the next era of transportation—grounded in purpose, driven by progress. Make your move.

  • Job Type: Full time
  • Work Type: Hybrid

Field Service Action Analyst

Job ID
60087

We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.

This role is critical in ensuring the successful implementation of Field Service Action Analyst (FSAs) and plays a key part in the overall supply chain management process. If you are a motivated and experienced professional with a passion for supply chain management, we encourage you to apply for the Field Service Action (FSA) position.

What you'll do...

The Field Service Action (FSA) Analyst is responsible for leading Part Supply & Logistics (PS&L) Supply Chain Management (SCM) activities surrounding potential and launched FSAs. They are responsible for handling, escalating, and resolving issues by working cross-functionally with other Ford Departments (within and outside of FCSD) and external entities.

  • Develop & implement part availability strategies to satisfy launch requirements
  • Translate data provided by upstream functions into forecasts that can be used to develop an appropriate inventory plan for the program
  • Coordinate with other PS&L activities (FCSD Purchasing, Product Analyst, STA, etc.) to ensure that appropriate functions are completed to address issues proactively
  • Obtain and communicate plans from suppliers to upstream functions, enabling a coordinated launch effort 
  • Communicate with PS&L operations and other stakeholders to ensure there is alignment on the launch/deployment of programs
  • Work to ensure that appropriate part supply is maintained after program launch

You'll have...

  • Associate’s degree or combination of education and equivalent experience
  • 3+ years of experience in Supply Chain Management (Part Supply & Logistics, Material Planning & Logistics, etc) 
  • 2+ years of experience using Windows programs (Excel, Word, Access)
  • 2+ years of experience in other Part Supply & Logistics Functions (Operations, Supplier Technical Assistant, Purchasing, Product Analysis, etc.) 

Even better, 

  • Bachelor’s degree 
  • Knowledge of or the ability to learn current systems (SAP, MMP, Aurora, COPIS, Tracklite, etc.)
  • Ability to interpret data, evaluate actions and reach logical conclusions
  • Ability to demand accountability from all stakeholders
  • Ability to positively affect a team
  • Highly motivated, goal-oriented and self-directed
  • Effective organizational and time management skills required to manage multiple high priority responsibilities concurrently in a fast-paced environment
  • Excellent oral and written communication skills relating to the team and upper management

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

  • Immediate medical, dental, vision and prescription drug coverage
  • Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
  • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
  • Vehicle discount program for employees and family members and management leases
  • Tuition assistance
  • Established and active employee resource groups
  • Paid time off for individual and team community service 
  • A generous schedule of paid holidays, including the week between Christmas and New Year’s Day 
  • Paid time off and the option to purchase additional vacation time. 

This position is a salary grade 7 and ranges from $84,480-141,360.

This position is a salary grade 8 and ranges from $96,720-162,120.

Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.

For more information on salary and benefits, click here: https://fordcareers.co/GSR

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week. #LI-Hybrid#LI-RC3

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Change the world with your ideas.

Speak up. We’re listening. At Ford, we believe the right ideas, and the people behind them, can move an entire industry. Here, you'll work with teams who value your voice, push bold ideas forward, and leave a mark that lasts.

Two peoplew looking at a computer monitor

Support designed to go the distance.

From day one, Ford invests in you with medical benefits built to help you plan for what’s next. You’ll also get support for you and your family that meets you at every step, so you can move forward with confidence.

  • Health and Wellness

    Comprehensive medical, dental, vision, mental health, and unique wellness perks keep you and your family supported every step of the way.

  • Financial and Retirement Programs

    Build a strong financial future with robust retirement contributions, savings programs, and free personalized financial planning tools.

  • Flexible Vacation and Holidays

    Enjoy your time away from work with generous vacation, holidays, and flexible family leave designed to help you balance life and work with ease.

  • Vehicle Discount Program

    The best thing about building great products is driving them! The second-best thing: sharing your discount with family and friends so they can drive them, too.

  • Family Growth and Support

    Grow your family confidently with fertility, surrogacy, and adoption assistance, paid parental leave, and a supportive new-parent ramp-up program.

  • Additional Programs

    Enjoy unexpected extras like pet insurance, legal services, identity protection, and access to convenient health and wellness services.

Testimonial

Ford gives me the space to innovate, to lead, and to serve — all while staying true to who I am as an engineer, educator, and parent. It’s not just a career; it’s a community that drives change.

  • Built on one bold idea and the passion to define sustainable transportation for generations to come, Ford is a story about people with a vision that’s still being written.

    What We Do
  • Ford’s culture fuels the kind of momentum where ideas flow, progress is unstoppable, and our people keep redefining what it means to innovate.

    Our People and Culture
  • At Ford, your work matters, your life matters and we’re here to back the whole you—from growth to well-being—so you show up ready to realize your full potential.

    Your Benefits

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